1.Determine the objectives to be achieved, for example: volume, product quality, cost, etc.. Of course, this goal must also be aligned with the vision / mission. Have you have and spread the vision / mission to your subordinates?
2. Find activities / business activities that can be done to achieve the above Objectives. “Are our activities on the right track?”
3. Create measurements / Measurement of the activity number two, and answer this question: “Are We Measuring the Right Things?” Something that can be measured is certainly doable. If you cannot measure the performance of an outcome, how can you determine whether an activity is successful or not?
4. Determine measurements. Assign your manager to do this.
5. Make appropriate corrective measures in case of deviation.
6.Check and re-check the above steps regularly.
Compare performance today with the TARGET that you want to achieve.
Note the authors: there are many software balanced scorecard that can be downloaded from the Internet and can help your business.